https://doi.org/10.4081/mem.2021.936
L'assistenza sanitaria ai pazienti immigrati in Italia: il punto di vista degli operatori sanitari
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Autori
Nel contesto multiculturale attuale alla figura dell'operatore sanitario   richiesto di attivare specifici percorsi di supporto al paziente con differente background culturale che accede ai servizi sanitari sul territorio italiano. Il presente studio intende presentare le esperienze dirette e le rappresentazioni mentali degli operatori che lavorano nell'ambito della salute con pazienti stranieri sul territorio italiano, affetti da patologia cronica. Con tale obiettivo   stata predisposta una survey su un campione di 54 operatori reclutati presso strutture ospedaliere o ambulatori. I dati sono stati analizzati mediante metodologia di tipo quantitativo. I risultati emersi pongono in evidenza la necessit  di predisporre appositi percorsi per il trattamento di pazienti cronici immigrati, sia mediante procedure standardizzate di addestramento del corpo medico per i contesti clinici e ospedalieri, sia impiegando specifiche figure professionali rivolte al paziente immigrato, al fine di rispondere alla esigenze peculiari dei pazienti, spesso non unicamente relegate agli interventi di cura. Lo studio inoltre propone un nuovo modello di strumenti di indagine al fine di ottenere informazioni approfondite e pertinenti circa la rappresentazione mentale degli operatori sanitari rispetto al bisogno di salute e benessere dei pazienti cronici immigrati, consentendo cos  di fornire risposte ai loro bisogni reali, anche nell'ottica della collaborazione reciproca tra differenti figure professionali.
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